Last Updated: April 23, 2026
Thank you for shopping with muBeans.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a shipping confirmation email once your order has shipped.
During high-volume periods, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
United States
Standard Shipping: 3–7 business days
Expedited Shipping (if available): 2–3 business days
Canada
Standard International Shipping: 5–10 business days
Delivery times are estimates and are not guaranteed.
Pre-Order Fulfilment Policy
All pre-order products are available for purchase until the announced date specified on each product page. Fulfilment and shipping for pre-order items will commence within a maximum of 2 months after the end of the pre-order period.
Please note that pre-order items are not shipped immediately upon purchase. Delivery timelines may vary depending on production and logistics. Customers can expect to receive their pre-order items within up to 2 months from the date of purchase.
By placing a pre-order, you acknowledge and accept the extended fulfilment timeline associated with these items.
Duties, Taxes & Customs (Canada Orders)
Orders shipped to Canada may be subject to import duties, taxes (including GST/HST), and customs processing fees. These charges are determined by Canadian customs authorities and are the responsibility of the customer.
muBeans is not responsible for delays due to customs processing.
Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates.
Shipping Locations
We currently ship to the United States and Canada.
Lost, Stolen, or Delayed Packages
muBeans is not responsible for shipping delays caused by carriers, customs, weather, or incorrect shipping information provided by customers.
If your package is marked as delivered but not received, please contact the carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours at:
📩 info@mubeans.com
Include your order number and clear photos of the damage.
Once verified, we will arrange for a replacement or refund to ensure your satisfaction.
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