We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
Due to the nature of food and beverage products, we can only accept returns of items that are unopened, unused, and in their original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at [your contact email address]. If your return is approved, we will provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Returned items should be shipped to:
[Return Address]
[Return Address]
[Return Address]
Attn: [Recipient]
Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.
If you have any questions about returns, please contact us at [your contact email address].
Please inspect your order upon receipt. If your item is damaged, defective, or incorrect, contact us within 7 days of delivery with photos of the issue so we can evaluate and make it right.
Your satisfaction matters to us, and we are committed to resolving any issues promptly.
Because our products are food and beverage items, we do not accept returns of opened products.
We also do not accept returns for:
Perishable goods once opened
Custom or special orders
Sale items
Gift cards
If you have questions about your specific order, please contact us before initiating a return.
Due to the nature of food products, we do not offer direct exchanges. If your return is approved, you may place a new order once your refund has been processed.
Once we receive and inspect your returned item, we will notify you of the approval status. If approved, the refund will be issued to your original payment method.
Please allow your bank or credit card provider time to process the refund. In some cases, this may take up to 14 business days after we issue the refund.
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